[2006-05-14]

Wired Surf Update

We have the following plan in place in order to recover our program and move ahead at a fast and steady pace:

Sunday: We continue to migrate parts of our website over, as well as re-testing the surf bar to ensure that NO previous problems ever appear again.

Monday: We begin payouts, and will ensure all accounts are rolled over and all accounts have been credited for every day of down time.

Tuesday: The surf bar will be re-activated and members will be able to surf every day. All members will receive credit UP until Tuesday.

We will also continue payments throughout the week until we are completely caught up. Rest assured that even without new member upgrades we are able to completely pay ALL members who are due, just like we did in the instance where EMO went down retaining over $80,000 of our funds.

Wednesday: We expect by mid week to have a large portion of payments covered, and the majority of accounts completely set up (crediting and roll over). We will begin to restructure our support center to have additional departments with special account managers available to help anyone who is continuing to experience problems with their accounts (credits not appearing, etc).

By next Monday we should have all payments completed, and the site completely back up and running as if it never went down. This is our estimated date of complete recovery although we will do our best to meet this goal before this date.

Of course, we will continue to keep you posted with a mass-email going out to all members EVERY day next week (starting Tuesday) with information on our progress in regards to payments and all other activity that affects your membership with Wired Surf.

Wired Surf

Added by: tw2